Q&A with Igor Mikhalev: Rethinking Business and UX with AI

Over the last few years we've seen many companies blindly follow various technology hypes like they're the ultimate answer to making businesses future proof. Artificial intelligence (AI) and machine learning are currently receiving huge attention, but are they really such a game changer? Companies often don't have any idea how disruptive technology, like AI, could impact their customers' experience and business, and they don't have a clear understanding of its potential or its implications. That's why we invited Igor Mikhalev from Firmshift, a data-driven technology development company, to answer a few questions about machine learning and AI. About Igor Mikhalev After leading multiple scientific software development initiatives for industry leaders in knowledge extraction, scientific big data management and publishing, Igor Mikhalev completed his MBA at the University of Amsterdam (Amsterdam Business School).