LogMeIn bets big on AI for Indian customers - ETtech

In the last one year, many of the global customers of connectivity and authentication provider, LogMeIn often enquired about automation solutions to improve personalization for customer service interactions. William Wagner, CEO, LogMeIn decided to act upon it. They acquired Israel based Nanorep which creates chat bots and AI tools for customers. And India, Wagner believes is going to be one of their major markets for AI based solution." We have 500 customers in India like Tech Mahindra and Cognizant and with Nanorep, India will be one of our biggest markets."