The global "Artificial Intelligence Market" consist of detail market report including segmentation, company profile, factors of growth, restraining factors …

LogMeIn, the company that provides authentication and other connectivity solutions for those who connect remotely to networks and services, has made another acquisition to expand the products it offers to customers, specifically in its new Bold360 CRM platform, launched in June. The company has picked up Nanorep, a startup out of Israel that develops chatbots and other AI-based tools to help people navigate self-service apps. LogMeIn is paying $45 million plus up to $5 million more in earn-outs based on performance and employees staying put over the next two years. Nanorep had raised just under $7 million from investors that included Titanium out of Russia (which had also backed Cloudyn, recently acquired by Microsoft), Oryzn Capital and OurCrowd. The startup already had around 500 large customers, including big names like FedEx, Toys"R"Us and Vodafone.

From advertising and promotion to selling and feedback, marketing chatbots are reducing the cost for companies, saving time, increasing efficiency and creating larger awareness for brands. Chatbots get rid of the biggest hurdle that advertising faces -- unwanted promotional emails. In a 2017 survey conducted by Adobe Digital Insights, a little more than two-thirds of respondents preferred personalized ads. Personalized chatbots ensure a high level of accuracy for personalizing offerings according to customers' needs. Established brands like eBay and 1–800-Flowers were early adopters of personalized marketing system but with IBM Watson, more and more companies are adopting similar strategies.

In the last one year, many of the global customers of connectivity and authentication provider, LogMeIn often enquired about automation solutions to improve personalization for customer service interactions. William Wagner, CEO, LogMeIn decided to act upon it. They acquired Israel based Nanorep which creates chat bots and AI tools for customers. And India, Wagner believes is going to be one of their major markets for AI based solution." We have 500 customers in India like Tech Mahindra and Cognizant and with Nanorep, India will be one of our biggest markets."

Airlines are coming off a rough six months of brand perception. Forget about mishandled luggage, the bigger problem is mishandled passengers. Customer service – or lack of it – has given the airline industry a "black eye." Even the most customer-focused airlines are not immune to computer outages and winter storms that cause thousands of flights to be canceled. And because of the negative publicity the industry has received, it is under a microscope.

LogMeIn, the company that provides authentication and other connectivity solutions for those who connect remotely to networks and services, has made another acquisition to expand the products it offers to customers, specifically in its new Bold360 CRM platform, launched in June. The company has picked up Nanorep, a startup out of Israel that develops chatbots and other AI-based tools to help people navigate self-service apps. LogMeIn is paying $45 million plus up to $5 million more in earn-outs based on performance and employees staying put over the next two years. Nanorep had raised just under $7 million from investors that included Titanium out of Russia (which had also backed Cloudyn, recently acquired by Microsoft), Oryzn Capital and OurCrowd. The startup already had around 500 large customers, including big names like FedEx, Toys"R"Us and Vodafone.