Majority of mobile collaboration firms will support chatbots by end of 2017

More than half of mobile collaboration providers will support chatbots in their offerings by the end of 2017, according to new analysis from Aragon Research. The company evaluated 16 major mobile collaboration providers as part of its Tech Spectrum report on the topic, and found that while'several' companies analysed already have chatbot capabilities more will follow before the year's end. "Messaging, the core of mobile collaboration, is becoming a top priority in the enterprise. But enabling collaboration via mobile is not enough – it also needs to be secure and in the near future, increasingly automated via chatbots," the company notes. The prevalence of chatbots in making enterprise tasks more efficient is growing increasingly pronounced.