From Eisenhower to AI: What human capital management is learning from the past -- GCN

With a new generation quickly entering the modern workforce, it is never been more important for public-sector agencies to take a thoughtful, strategic approach to human capital management. It is hard to imagine a better time to start down that road, with state-of-the-art IT systems taking the guesswork out of human resources decisions and delivering a level of management insight that would have been unimaginable even a decade ago. That technology is certainly the cornerstone of government's efforts to stay ahead of a rapidly shifting workforce. Yet it is worth remembering that this is not the first massive wave of transformation the U.S. public service has faced. We have been here before, and it is useful to draw insight and inspiration from another memorable moment when America had to surmount an overwhelming HR challenge to achieve a fundamentally important objective.