Role of AI and Machine Learning in HR Management

To help you get a glimpse into how HR departments are leveraging AI, we asked business leaders and HR professionals this question for their best insights. From using chatbots for applicant engagement to creating bias-free communication, there are several ways that companies have been leveraging AI that may inspire you to implement AI into your organization's HR department. Leveraging chatbots within your organization can help HR not only prior to a new hire but also with current employees. First, the use of chatbots to engage with candidates during the recruitment process as well as for screening and assessing candidates during recruitment will make the job of HR much easier. Current employees can use company chatbots to look up information such as company policies or best practices and also for employee self-service, such as changing benefits or requesting time off.