What is emotion AI and why should you care? - KDnuggets

By Natalia Modjeska, MBA, PhD, helps organizations make sense of AI/ML. Recently I had the opportunity to attend the inaugural Emotion AI Conference, organized by Seth Grimes, a leading analyst and business consultant in the areas of natural language processing (NLP), text analytics, sentiment analysis, and their business applications. The conference was attended by about 70 people (including presenters and panelists) from industry and academia in the US, Canada, and Europe. Given the conference topic, what is emotion AI, why is it relevant, and what do you need to know about it? Read on to find out (warning: this is a long-ish article), but first, some background. We humans are highly emotional beings, and emotions impact everything we do, even if we are not, for the most part, aware of it.