New Microsoft patent reveals human-like chatbots and conversational agents


A new patent granted to Microsoft by the United States Patent and Trademark Office (USPTO) reveals that the company is working on conversational agents that mirror users' conversational style and/or facial expressions. The patent - Linguistic Style Matching Agent – was granted to Microsoft on September 3, 2020, and credits Daniel J McDuff, Kael R. Rowan, Mary P Czerwinski, Deepali Aneja, and Rens Hoegen as inventors. With advances in speech recognition and generative dialogue models, conversational interfaces like chatbots and virtual agents are becoming increasingly popular. While such natural language interactions have led to an evolution in human-computer interactions, the communication is mostly monotonic and constrained. These conversations, therefore, end up being only transactional and are not very natural.

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