AI predictions 2020: Artificial Intelligence grows up

Over the last few years, artificial intelligence (AI) has been the enfant terrible of the business world: a technology full of unconventional and sometimes controversial behaviour that has shocked, provoked and enchanted audiences worldwide. But now it's time for AI to grow up. Businesses and consumers are tired of having the same debates around the hype vs reality of AI. In 2020, I see three opportunities for this to happen across responsibility, advocacy and regulation. As AI becomes more pervasive, we're likely to see those wronged by it inspired to take action.