Should there be a Chief Artificial Intelligence Officer (CAIO)? – by Matt Buskell of Rainbird

DVDs were first launched in Japan, Travelocity opened up as the first online booking agent, eBay, Ask Jeeves also opened their online doors and the Spice Girls had their first UK number-one. You get the point (well except the Spice Girls bit) – it was an inflection point with technology, and 20 years later we are that same point again with AI, sometimes referred to as cognitive technologies. At the time I was fortunate to work for a very innovative company who had developed the first generation of SaaS solution for managing supply chains. So as you can imagine I spent a lot of my time sat in meetings trying to convince executives the internet was going to change the world and they needed to innovate. What we forget (which seems silly now) is many of these execs either dismissed the technology, or worse, had convinced themselves they get it and have a solid plan.