How AI can help - and hinder - the supply chain crisis - TechCentral.ie

The industry may be emerging from the Covid-19 pandemic, with e-commerce still thriving on it, but the supply chain crisis isn't going away. Infrastructure designed in a predictable pre-pandemic world isn't enough to clear the backlogs, and may even be making a bad situation worse. Could artificial intelligence (AI) be the technology that gets things moving again? Organisations certainly believe so, according to a new 3Gem report for Blue Yonder, which finds that more than half (53%) of UK supply chain decision-makers believe AI advances are key to managing disruption. This confidence in AI owes much to its promise of visibility.