Build: Azure OpenAI Service helps customers accelerate innovation with large AI models; Microsoft expands availability - Source

Customers shopping for a used car can sometimes feel overwhelmed digging through countless specs and reviews, but CarMax, the largest used car retailer in the U.S., is making it easier for customers to find the most useful information. Thanks to powerful AI language models, potential buyers can now see summaries of customer reviews for every make, model and year of vehicle that CarMax sells, about 5,000 combinations in a vast inventory of approximately 45,000 cars. The summaries provide easy-to-read takeaways from real customer reviews: whether it's a great family car, how comfortable the ride is or if there's enough space to pack for weekend adventures. CarMax has also used the models to create new website content that allows customers to easily see what's new for each version of a car, helping them decide whether new features are worth splurging on. CarMax generated the massive amount of original content in just a few months -- a rate previously impossible -- with powerful GPT-3 natural language models built by the company OpenAI.