Customers shopping for a used car can sometimes feel overwhelmed digging through countless specs and reviews, but CarMax, the largest used car retailer in the U.S., is making it easier for customers to find the most useful information. Thanks to powerful AI language models, potential buyers can now see summaries of customer reviews for every make, model and year of vehicle that CarMax sells, about 5,000 combinations in a vast inventory of approximately 45,000 cars. The summaries provide easy-to-read takeaways from real customer reviews: whether it's a great family car, how comfortable the ride is or if there's enough space to pack for weekend adventures. CarMax has also used the models to create new website content that allows customers to easily see what's new for each version of a car, helping them decide whether new features are worth splurging on. CarMax generated the massive amount of original content in just a few months -- a rate previously impossible -- with powerful GPT-3 natural language models built by the company OpenAI.

When Azure OpenAI Service launched in 2021, the service -- a part of Azure Cognitive Services -- provided enterprise-tailored access to OpenAI's API through the Azure platform for applications like language translation and text autocompletion. But after expanding the service in May with fine-tuning features, Microsoft is today introducing invite-only access to DALL-E 2 for select Azure OpenAI Service customers. Customers can use DALL-E 2 to generate custom images using either text or images. In line with the consumer DALL-E 2 service, they can leverage inpainting and outpainting -- capabilities that generate new content within a portion of an image or push an image beyond its original confines, respectively -- in addition to a feature that generates variations on an existing image. Early adopters include brands like Mattel, which used DALL-E 2 to come up with ideas for a new Hot Wheels model car.

The service has a new responsible AI system that filters out harmful content and helps detect abuse. Additionally, Azure OpenAI Service now offers access to more models, including GPT-3, Codex and embeddings models. Codex can generate code and translate plain language to code, while embeddings make semantic search and other tasks easier. The service also offers new capabilities for customers to fine tune models for more tailored results. Azure OpenAI Service is enabling customers across industries from health care to financial services to manufacturing to quickly perform an array of tasks.