5 Best Industry Use Cases for Conversational AI

Artificial Intelligence (AI), one of today's most ubiquitous technologies, is one. Conversational AI (CAI), which is based on the human language, is quickly becoming the most popular frontier in this technology. Many businesses are enlisting the help of this technology to stay competitive. According to Markets and Markets, the expected global Conversational AI market size is set to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 21.9%. Companies, leaders in the industry, and employees must understand exactly what Conversational AI is and why it's so important. Conversational AI, a subset of AI, aims to imitate human conversations and deliver a human-like experience.