It's time for the financial sector to embrace an AI-led future Forbes India Blog

The age of uncertainty and technological disruption is upon us. Like other sectors, the financial services industry too is struggling to deal with its impact. Geopolitical uncertainties with regard to North Korea, Brexit, the increase in protectionism, along with operational challenges that include increasing customer demands, new expectations from digital, the rise of the millennial consumer are contributing to the sense of unease. Fortunately, there is a silver lining. Artificial Intelligence (AI) has the potential to have a positive revenue and cost side impact for banks --from developing intelligent digital assistants, providing seamless services and building data models, acting on lending decisions and enhancing security with advanced recognition techniques.