How AI Chatbots are boosting the logistics and supply chain Industry 2021

Chatbots in logistics: Chatbots have emerged as one of the main tools to ease communication and management for organizations of various verticals. Experts predict that 85% of all customer interactions are going to be handled without any human involvement. As various industries are leveraging chatbots, the logistics and supply chain business has also found ample use of this result-driven technology. In the following article, we will explore more about how chatbots in logistics help supply chain and transportation to offer a better service and enhance customer experience. Chatbots go above and beyond to ensure optimum customer service.