Why Enterprises Are Using Chatbots In Learning - eLearning Industry

We first created our chatbots for learning more than 2 years ago, to experiment with the pedagogical impact on learning. What we found was astonishing. These ratings would have been extremely commendable for classroom training and with online learning, typical ratings are usually much lower. With our newly created chatbots for learning and Artificial Intelligence (AI), we also won 2 national tech-enabled learning innovation competitions in Singapore at the national level (in 2017 and 2018). The message that we received was the need for users to see eLearning as interaction with human experts rather than with books and chatbots plugged that gap with persona-based chatbots. This conversational approach made learning fun, less formal, more timely and customized.