Why bots are not weird anymore

Whether it's opening Google Maps for directions, shopping on Amazon, or watching movies on Netflix, 2016 was the year that bots truly hit mainstream. This seismic development -- which has critical implications for businesses, consumers, and, indeed, humankind -- is the result of three developments that came to a head in 2016: First, an unprecedented capacity to analyze data; second, a backlash (limited though it was) to protect what data can be analyzed; and third, a welcoming of automation into our lives that we couldn't have fathomed even a few years ago. At this moment, we have more data than ever before. We're creating information at a bewildering pace -- approximately 2.5 quintillion bytes of data daily, which is enough to fill 57.5 billion iPads (at 32 gigabytes apiece). Big data is now a given, affecting every industry and function.