Artificial Intelligence in Retail, Part 2: What Retailers Are Doing with AI - Coresight Research

AI continues to evolve and pervade business functions and applications across industries. In retail, AI's use has moved well beyond warehouse management and e-commerce algorithms. Companies are now deploying it to help solve far more complex problems and facilitate functions across their businesses. In this report, our second in the Artificial Intelligence in Retail series, we outline some of the key areas in which 30 global retailers are using AI across business functions. We also examine in detail how two of the largest global technology-led retailers, Amazon and Alibaba Group, are using AI in alignment with our proprietary CORE framework.