8 tips for designing a chatbot avatar – VentureBeat

Although Chatbot UI (CUI) may seem like a new phenomenon, the technology has long been popular in countries like Japan and China. When Didi Dache integrated with WeChat's CUI for taxi service in 2014, the company quickly got over 700,000 bookings a day through WeChat alone. Fast forward to 2016: Silicon Valley has finally discovered CUI and has invested heavily in the sector, with hundreds of chatbots soon to be released into the market. One of the earliest steps in developing a chatbot is deciding how to give it a personality. Some companies take the Siri approach and choose not to give their chatbot a visual avatar, while Slack, for example, created the slackbot to make things a little more fun.