Lufthansa CDO Christian Langer harnesses AI to compete with startups

Lufthansa Chief Digital Officer Christian Langer believes that AI is bringing an end to planning as the airline industry knows it, provoking a mixture of fear and excitement in his business and the sector. Langer is excited about AI because Lufthansa is rich in data. A single Airbus A350 produces roughly 1.5 terabytes of data per day and a single General Electric GEnx (General Electric Next-generation) jet engine produces 150 million data points on an average flight. This data can help Lufthansa improve its current services and develop new ones. He's worried about AI because it also creates opportunities for more nimble competitors to challenge the established airlines.