How technology delivers on opportunities that others can't yet see « Sabre

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While it's not always straightforward to see an opportunity that others can't yet see, this sort of foresight and vision is essential to true innovation. Coupled with persistence and hard-work, such a long-term vision can realize great rewards for any organization. I recently had the pleasure of addressing the annual Sabre Airline Solutions Global Conference, where I shared some of the key opportunities defining the future of the airline business. Presenting to hundreds of decision makers from across the airline business, the emphasis was on the customer-centric approach that makes the most impact in travel. "The farther a business can get ahead of customer needs, the quicker the customer can realize the value of the service -- and the faster the business can recognize the revenue from customer purchases and adoption."

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