Uber's Other Big Problem: Driverless Cars Aren't Ready Yet

For the past eight years, Uber's chief executive officer and co-founder Travis Kalanick played the role of disruptive entrepreneur with wild abandon--and to great effect. The company has revolutionized ground transportation in many of the world's cities, often ignoring existing regulations, the concerns of entrenched taxi companies and many of its own drivers, and commonly accepted levels of decency in the workplace. Now Kalanick has been ousted, and his successor will be forced to stick to a much more predictable script. Uber's next CEO will have his or her hands full with important blocking and tackling, such as repairing relations with drivers, filling key executive positions, and leading a wholesale makeover of the company's hard-edged culture. "Travis has forced the board's hand," says long-time technology consultant and author Geoffrey Moore.