Facebook & Its Tumultuous Relationship With AI-Based Content Moderation

During a press meet recently, a Facebook spokesperson said that the social media giant would be redoubling its efforts to counter'harmful content' on its platform using artificial intelligence. Reportedly, Ryan Barnes, the Facebook Product Manager of Community Integrity, said that the company would use AI to prioritise harmful content. This move is targeting at helping its over 15,000 human reviewers and moderators in dealing with reported contents. Barnes said during the press interaction, "We want to make sure we're getting to the worst of the worst, prioritising real-world imminent harm above all." With that being said, there have been numerous attempts in the past to bring AI into the content moderation process on Facebook's platforms. However, not all of them have met with success.