Council Post: How conversational AI is powering modern enterprises

Chatbots have become an integral part of modern enterprises. For example, Mahindra has been working with Amazon Alexa for four years now. Mahindra XUV 700 was the first vehicle in India to integrate Alexa. The customers can use the Mahindra Skill for Alexa to manage vehicle information such as fuel level or tire pressure, and remotely give commands for locking or unlocking the car door, preparing the cabin temperature, etc. Tell me when you see other Mahindra cars nearby…I like to hang out with my family." Earlier, ICICI Prudential Life launched a voice chatbot called'LiGo' on Google Assistant to handle insurance-related queries.