KPMG: AI adoption is accelerating in the pandemic

A survey published by KPMG today suggests that a large number of organizations have increased their investments in AI during the pandemic to the point that executives are now concerned about moving too fast. In fact, most of the survey respondents cited a definite need for increased AI regulation. The survey covered 950 business decision-makers and/or IT decision-makers with at least a moderate amount of AI knowledge at companies with more than $1 billion in revenue. It finds AI technologies are most likely to be moderately to fully employed in industrial manufacturing (93%), financial services (84%), technology (83%), retail (81%), life sciences (77%), health care (67%), and government (61%) sectors. Survey respondents all cited the pandemic as a factor that drove increased adoption of AI in the last year, though the degree varied by sector from industrial manufacturing (72%) to technology (57%), retail (53%), government (44%), financial services (42%), and health care and life sciences (37%). Many respondents also noted that AI technology is moving too fast for their comfort in industrial manufacturing (55%), technology (49%), retail (49%), life sciences (47%), financial services (37%), government (37%), and health care (35%) sectors.