Five examples of companies using AI to improve customer experience

I tend to notice a lot of people still have cold feet around AI because it seems like an intimidating and costly solution – but it shouldn't be. AI can solve many of the little problems people struggle with. AI is at it's best when using small meaningful steps to make people's lives better. In order to survive the age of filtering bots and automated buying, this can be an important way to prove your value. There are five great cases where companies have used AI to enhance customer experience.