6 Strategies to Help Governments Start Off on the Right Foot with Artificial Intelligence

This story was originally published by Data-Smart City Solutions. It was excerpted from a paper "Artificial Intelligence for Citizen Services and Government" written by Harvard Ash Center Technology and Democracy Fellow Hila Mehr. From online services like Netflix and Facebook, to chatbots on our phones and in our homes like Siri and Alexa, we are beginning to interact with artificial intelligence (AI) on a near daily basis. AI is the programming or training of a computer to do tasks typically reserved for human intelligence, whether it is recommending which movie to watch next or answering technical questions. From small cities in the US to countries like Japan, government agencies are looking to AI to improve citizen services.