Michael Jacques On How New Tech Will Impact Managed Travel

There are lots of buzzwordy technologies coming to the fore. We use many of them in our everyday lives whether or not we realize it, and they are making their way to corporate travel. Some real-world applications already are in play while other use cases are just now starting to emerge. Lumo chief commercial officer Michael Jacques provides a primer on the 21st Century tech that's helping to push innovation in travel. Artificial intelligence, predictive analytics, machine learning and chatbots are here in our lives and there's more coming.