Trustworthy AI - AI Summary

I most appreciate AI when it augments human work and makes us stronger or more effective; when it performs tasks that we do not want to do or struggle to do, thereby freeing us to enjoy the activities we are good at and like. Remember how the introduction of the electronic spreadsheet did not make accountants or statisticians obsolete but instead gave them numerical "super-powers" that made their work easier and better? But what is critical is that companies and consumers understand how an AI algorithm uses data to make better decisions that protect all stakeholders from disappointment and harm. This means AI's decision-making process must be transparent to reinforce trust, fair to avoid bias, protective of data to ensure privacy, and vigilant against cybersecurity threats to prevent external abuse. As well as having negative implications for the consumer, the possible harm of misuse of data by AI can tarnish a company's brand, stripping away the trust that it has worked so hard to build over the years.