Enable AI without compromising on cybersecurity

Many businesses today are trying to augment and improve their customer, partner, and employee experiences by leveraging artificial intelligence and bots, yet grapple with the issue of cybersecurity. We've all heard of the numerous accounts of cybercriminals taking advantage of chat APIs, social network application vulnerabilities, and increasingly sophisticated phishing campaigns. However, the majority of cybersecurity hacks are still accomplished in a rather old-fashioned manner -- through the use of stolen credentials. As I mentioned in a recent Wall Street Journal article on the congressional hearings on AI regulation, regulators and businesses alike must take a balanced approach to AI oversight that avoids impeding innovation. Emerging technologies -- artificial intelligence (AI), internet of things (IoT), bots, and more -- demand a new level of cybersecurity that cannot be achieved with yesterday's approaches.