Chatbots Are the New Phone Interview

We asked Jim Stroud, Global Head of Sourcing and Recruiting Strategy for the Randstad Sourceright Talent Innovation Center. "A phone screen is generally perceived as an effort to gauge the qualifications and interest of a candidate. However, I see it as more than that, especially when representing a client. A phone screen is an opportunity to make an indelible mark on someone we might hire, someone who might refer a candidate, someone who might consume the products or services of our client and someone who may rave about the recruitment experience so much that their testimonial on social media serves as a recruiting vehicle in and of itself." Additionally, in a recent blog post titled The Best Phone Screen Interview Questions, Robert Half similarly highlights the importance of phone screens saying, "a candidate's answers to key phone screening interview questions can allow you to speedily identify the most promising candidates."