Can AI Save Web Accessibility From An Impending 'Market Failure'?

The web accessibility market has undergone a tremendous amount of upheaval over the past five years. Most recently, the societal aftershocks of the coronavirus pandemic have reminded everyone of the importance of universal access to digital services. Since 2015, there has also been an explosion of litigation, including class-action lawsuits filed under the ADA (Americans with Disabilities Act) against organizations that have failed to make their websites accessible to disabled people. In 2018, the number of web accessibility lawsuits in the U.S. increased by 177% from the previous year to 2,258. Up to 20% of the population have a disability, be it visual, auditory, or motor, requiring a computer access intervention.