Interpretability: Cracking open the black box – Part I

Interpretability is the degree to which a human can understand the cause of a decision – Miller, Tim[1] Explainable AI (XAI) is a sub-field of AI which has been gaining ground in the recent past. And as I machine learning practitioner dealing with customers day in and day out, I can see why. I've been an analytics practitioner for more than 5 years and I swear, the hardest part of a machine learning project is not creating the perfect model which beats all the benchmarks. It's the part where you convince the customer why and how it works. Humans always had a dichotomy when faced with the unknown.