Solving the Problem of Bias in Artificial Intelligence

Back in 2018, the American Civil Liberties Union found out that Amazon's Rekognition, face surveillance technology used by police and courting departments across the US, shows AI bias. During the test, the software incorrectly matched 28 members of Congress with the mugshots of people who have been arrested for committing a crime, and 40% of the false matches were people of color. Following mass protests wherein Amazon's employees refused to contribute to AI tools that reproduce facial recognition bias, the tech giant has announced a one-year moratorium on law enforcement agencies using the platform. The incident has stirred new debate about bias in artificial intelligence algorithms and made companies search for new solutions to the AI bias paradox. In this article, we'll dot the i's, zooming in on the concept, root causes, types, and ethical implications of AI bias, as well as list practical debiasing techniques shared by our AI consultants that worth including in your AI strategy.