How COVID Pandemic Highlighted The Limitations Of AI

As we are evolving towards this unprecedented time of COVID-19, artificial intelligence proved to be one technology that has encompassed almost all aspects of human lives, whether it be healthcare, banking, shopping as well as running businesses amid this crisis. The impact of this pandemic has showcased the significance of this technology, and therefore companies and government entities are catching up their pace with AI-powered solutions. In fact, according to a PwC's report, it has been noted how this technology can be a game-changer for this era and could contribute up to $15.7 trillion to the global economy by 2030. A lot of this could be attributed to the popular belief that artificial intelligence has the potential to solve some of the complex real-world business problems. However, despite these incredible outcomes that artificial intelligence harnessed over businesses, the pandemic has highlighted some existing problems related to this technology, including explainability, accuracy, and privacy-related risks.