How American Express leverages ML to achieve lowest card fraud rates in the world - Fintech News

In such a situation, advanced techniques in machine learning and deep learning are essential, and the company uses them extensively in detecting and preventing frauds. But how does Amex do that on such a large scale? To understand better, Analytics India Magazine reached out to Dr Manish Gupta, Vice President, Machine Learning & Data Science Research, and Head of Risk COE Bangalore at American Express. According to Dr Gupta, Amex has built and deployed best in class ML models, leveraging state-of-the-art technologies like deep learning, machine learning for various business decision-making processes. How would you define your leadership role at American Express in terms of the initiatives you are driving?