How AI-Powered Chatbots Are Unlocking Business Value Today - DZone AI

Since the term "AI" was first coined by cognitive scientist Richard McCarthy and his team in preparation for the 1956 Dartmouth AI Conference, machines that can demonstrate human-like intelligence have been the holy grail of the artificial intelligence field. AI has certainly endured some rough times; falling well short of the hype popularized by media in addition to the unrealistic expectations that were created and not met by the reality of AI's narrow capabilities. Along with the underestimation of AI project costs, this of all contributed to busts and disappointments in the field. Despite these past disappointments, the recent convergence of technology improvements in the fields of computing power, automation, hardware capabilities, cloud, big data, and advanced analytics have brought AI starkly back to the forefront of research and business today. AI is being hailed as the new electricity, primarily due to the transformative influence it will likely exert on all facets of our lives.