Achieving a 'techquilibrium' with conversational AI – Gartner Symposium 2019 review

This week, I had the pleasure of attending my first Gartner Symposium in Barcelona. A huge industry event, hosting around 7,500 CIOs and IT executives from around the world, that explores the technology and trends that will shape the future of IT and business into 2020 and beyond. Interestingly, this year's demographics saw the Nordics represented by around 20% of attendees – impressive for a region of only 27 million people collectively. Compare that to the UK and Ireland, who made up only 19% of attendees, but boast over double the population, at 63 million. Perhaps the reputation of the Nordic countries being amongst the most tech-savvy in the world is well earned?