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The business challenge was, therefore, to optimize the utilization of MTR's limited resources--people, tools, workspace and time (four non-traffic hours every day)--and yet be able to comply with the statutory and safety regulations. In 2005, MTR embarked on a project called the Engineering Works & Traffic Information Management System (ETMS) which uses artificial intelligence (AI) for planning, scheduling and managing engineering works. The business challenge was, therefore, to optimize the utilization of MTR's limited resources--people, tools, workspace and time (four non-traffic hours every day)--and yet be able to comply with the statutory and safety regulations. In 2005, MTR embarked on a project called the Engineering Works & Traffic Information Management System (ETMS) which uses artificial intelligence (AI) for planning, scheduling and managing engineering works. The ETMS helps MTR to efficiently plan and execute preventive and corrective engineering works during the limited time available in the non-traffic hours.

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