Conversational Artificial Intelligence (AI) Trends and Use Cases

Artificial Intelligence (AI) is advancing faster and has reached a new inflection point where it is effortlessly talking to humans. The technology evolution in human interactions began with the origin of chatbots, which initially treated conversations like a game of tennis--talk, reply, talk, reply. With time, they became more humanized to deliver immersive experiences. The rise of voice assistants, on the other hand, turned a new page in the history of AI-human relationship. Amazon's Alexa, Apple's Siri, and Google's Assistant became an integral part of our lives and dramatically changed the way we interacted with them.