Nearly 70% Indian firms might deploy AI before 2020: Intel

BENGALURU: As firms' appetite for the adoption of Artificial Intelligence (AI) grows, a report on Thursday said 68.6 per cent Indian organisations might deploy it before 2020. The Intel India commissioned report, undertaken by the International Data Corporation (IDC) that surveyed 194 Indian organisations across sectors, said 71 per cent are looking at increased process automation as a key benefit which could drive spike spends on this technology by 2020. The report also said that nearly 75 per cent of the firms surveyed anticipate benefits in business process efficiency and employee productivity with the use of AI. While 64 per cent of the respondents believe that this technology can empower them in revenue augmentation through better targeting of offers and improved sales processes, 76 per cent of the companies are or believe that they will face a shortage of skilled personnel to harness the power of AI. "This research is a small step towards comprehending this knowledge, and enabling companies, such as ours, shape strategy and move ahead in the right direction," Prakash Mallya, Managing Director, Sales and Marketing Group, Intel India, said in a statement. Intel currently powers 97 per cent of data centre servers running AI workloads worldwide and has been investing in the development of the ecosystem in India.