AI assisted content classification for corporate learning & knowledge base - Software Technology Blog

There is no shortage of training content for employees. However, quick access to the right information is the challenge. Traditionally, the L&D departments spend significant time on instructor-led training and aggregating and buying third-party training content. Other learning avenues, like on-the-job training, personalized training, micro-learning, and data or event-driven training programs are equally important. Employees today learn from content spread across internal and external systems including intranets, MooC platforms, LMS, social media platforms, external training content providers, document management systems, collaboration platforms, and even forums, Q&A portals, email and messenger/ chat platforms.