How AI is Changing the Field-of-Play for Organizations - IntelligentHQ

Artificial intelligence can be found in many of the devices and software systems we use for our personal lives and professional responsibilities. Whether it's the digital assistant you keep in your kitchen to set voice timers while cooking or the customer service representative you're sending messages to about return policies online, this technology is encountered more and more each day as its capabilities expand. Many organizations are integrating digital software programs that come with AI technology built into them in order to modernize, digitize, and increase efficiency for purchasing and production. Chatbots, one of the most popular types of tech benefiting businesses, are digital assistants often incorporated into digital software programs internally to save the time and energy of an employee. The chatbot serves the purpose of answering site visitor questions and handling customer service requests, which can free up time on employees' busy schedules and allow them to dedicate more time to other projects.