Tokyo phone shop replaces staff with a team of Pepper the 'emotional' humanoids

Customers hoping to buy a new phone in Tokyo are being met with a team of'emotional' robots ready to answer their questions. SoftBank has replaced staff with 10 humanoid Pepper robots in the city's first Pepper Phone Shop. The robots can answer questions, give suggestions and chat to customers by reading their tone of voice and facial expressions. SoftBank has replaced staff with a team of 10 humanoid Pepper robots in the city's first Pepper Phone Shop (picutred). It is the world's first store to be exclusively staffed by machines and will be open until 30 March.