Can online shopping absorb traditional retail workers?

HARI SREENIVASAN: But first: As more and more shopping is done online, what will become of the 16 million Americans who work in the retail industry? Our economics correspondent, Paul Solman, takes a look. It's part of our series Making Sense, which airs Thursdays on the NewsHour. JENNIFER RICHTER, Former Regional Director, Macy's: This is a great, great, great basic black top. PAUL SOLMAN: This summer, Jennifer Richter opened her own clothing boutique online.