Emerging AI And Machine Learning Trends To Watch In 2021

AI and machine learning have been hot buzzwords in 2020. As we approach 2021, it's a good time to take a look at five "big-picture" trends and issues around the growing use of artificial intelligence and machine learning technologies. Hyperautomation, an IT mega-trend identified by market research firm Gartner, is the idea that most anything within an organization that can be automated -- such as legacy business processes -- should be automated. The pandemic has accelerated adoption of the concept, which is also known as "digital process automation" and "intelligent process automation." AI and machine learning are key components -- and major drivers -- of hyperautomation (along with other technologies like robot process automation tools).