The potential of artificial intelligence in the public sector

In essence, the Government Digital Service (GDS) helps government work better for everyone by leading digital transformation (1). In August 2019, Alison Pritchard was named Interim Director-General of the GDS (2), now that Kevin Cunnington has taken on a new role promoting government services around the world. Alison recently shared her journey in government so far and discussed what she looks forward to delivering over the coming months. Long before she joined any government department, Alison already had experience of meeting user needs and delivering more for less. Alison explains that she was given the chance to run the garden bar at the family pub at the age of eight.