Top 5 digital transformation trends of 2021

The year 2020 will go down as the period when organizations responded to new risks, pivoted to new business models and accelerated their digital transformation programs in an effort to weather a lethal pandemic. In the 2020 COVID-19 epoch, going digital was no longer a business luxury but a matter of survival. Digital transformation was crucial to enabling remote working, transitioning to collaboration workflows, and to realigning operations from supply chain management through customer experiences. CIO and IT leaders no longer have to sell the business on how critical technology is to all aspects of operations. In 2020, the question was how fast could IT partner with business leaders to deliver collaboration, workflow and analytics capabilities in the cloud.