Security looks to machine learning technology for a cognitive leg up

Keen Footwear sells its iconic boots, shoes and sandals through thousands of retailers worldwide. But the Oregon manufacturer, which is working hard to honor its commitment to become "American Built," does not have the manpower to support a dedicated information security staff. With a team of six information technology professionals -- all but two focused on handling the day-to-day client issues of its 450 employees -- the IT staff would fall behind in triaging incidents the company's security software flagged. "We fit squarely in the realm that we have the problems of all the big players, but we don't have the resources of a large enterprise," said Clark Flannery, Keen's director of IT in Portland. To solve the problem, Flannery augmented his IT staff with machines.